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InicioTiendasTienda #163Reviews

Reviews • Neokyo

  • Easy to use proxy

    Has excellent dashboard for managing multiple items in different states and process of ordering, while not immediate, allows for some fail safes (can cancel order if before invoice). Fees are flat and low so good for moderately priced items while acknowledging like most proxies insurance options are limited, however you must use PayPal (don't need an account) as the payment service which adds a 3.6% cost plus 40 yen on every transaction fee. Item re-packing was well-done and despite multiple step-process service is relatively quick (takes about 1-2 days to secure order, roughly 1 day to pack and ship items when ready). Search tools for 4 stores could use work, copying item title from Japanese website into search bar for same store often draws a blank, may require some liberty with names to get product page. Has free 45 day storage, past that storage fees are not especially cheap (400 odd yen for a week was the cheapest I think). Multiple shipping options offered including good ol' SAL. All round easy to use fairly functional service with excellent fees and services.
    hace 19 días
     
    Thanks you for your review! We definitely take note of the points we can improve on.
    We'll be implementing new payment methods a bit later this year.
  • Great Experience

    Recently used their services to buy 13 figures from different shops/sellers ( Mercari and Amazon.jp) and didn't had any issue. It was a great experience as it was hassle-free and their fee is low.

    
Their customer service is excellent , they process buy request/payment/shipping or any question you might have relatively quickly.

    My items were all well packed and their 45 days of free storage is really useful to group purchases and ship everything in one package and save on shipping. Overall, a pretty good proxy that's worthwhile to check out. I don't have any complain and will continue to use their service to get Collection items/figure I can't find outside of Japan.
    Hace 1 mes
  • 2 reviews
Figures, Goodies and Dakimakura shop.