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I got banned and I like it!Comentarios • I got banned and I like it!

  • 3pt
    I only shopped at NY once, and the experience was not good. They took two weeks to ship out my in stock item and the box arrived unbelievably wrecked. Luckily the figure was unharmed. The damage may have simply been bad shipping luck, but I haven't shopped there since.

    Anyway, as shop specific articles are not allowed, this one will likely be deleted. This is important information for shoppers though, so please copy/paste your experience into the NY shop thread: thread/3602
    Hace 5 meses
    2pt
    Iskana (Hace 5 meses) #33007422(How do I link items?)Simply copy and paste the item link to the writing area.
    Hace 5 meses
    1pt
    Heliodora (Hace 5 meses) #33007126I think a large customer base for NY is from EuropeYes, I'm aware of the TL option. I do hope for you that some other retailer will suggest it in the future.
    Hace 5 meses
    1pt
    IntoOpenWaters (Hace 5 meses) #33006270snipI'm happy you found this helpful. Unfortunately I am not familiar with the two shops you mentioned, so I cannot provide any input.
    Hace 5 meses
    2pt
    PanchitoMatte (Hace 5 meses) #33006166So, one of your items came broken, one box was damaged, and then one package didn't even show up? Everyone's issues with N-Y are often the same, but no one ever bothers to mention what shipping service they use. I get the feeling that people are cheapening out by using uninsured methods. I've purchased 1 direct order and 2 indirect orders (paid for 2 user's pre-orders) from N-Y so far, all three being EMS. It astounds me how customers can have starkly opposing experiences from the same retailer.You're right, I should have stated that all three orders were shipped via an insured option (SAL small packet registered). Indeed, this provides a firmer stand to my claims. Thanks~
    Also, as I wrote in the post, the problem starts when there IS a problem. I doubt NY will treat one better if he\she uses EMS or not (and yes, I did get a damaged item via EMS before, not from NY though so no problem).
    Hace 5 meses
    1pt
    SuperMilk (Hace 5 meses) #33005605I'm not defending NY in anyways but for the first one you should've just contacted GSC instead. Just show them a picture of your receipt and the broken figure and they would've sent out a replacement ASAP with 0 hassle.Oh wow, thanks for the info! I didn't know she's related to GSC, her MFC page only states Phat as the manufacturer.
    Hace 5 meses
    4pt
    Beruru (Hace 5 meses) #33005425I wish I could have read this before placing a pre-order with them. Unfortunately, what's done is done, and the figure is a Native exclusive, so NY was the only other place I could find it. But thanks for the warning; I hope I have better luck with them.As I said, it basically comes to whether you'll have a problem or not, thus having the need for support. Rest assured that the chances of a problem of any kind with a single order is minimal, so I wouldn't worry too much. It's only when you order a lot (from a certain place) when statistics starts to play against you.
    Hace 5 meses
    4pt
    I've never had this happen to me, but I've always been kinda wary of Nippon-Yasan because of those stories. I even went to a more expensive site to pre-order a limited edition scale, because I didn't wanna get a bootleg.


    I only go to them if I want a figure that's already sold out most places, since they often got the figures a few weeks/months after they're sold out everywhere else, or (don't tell the law) want it to be undervalued since I can't afford to always pay the insane extra tax amount. (Also, it's mostly them undervaluing the item, and not me asking.)
    I've never tried to buy a full scale figure from them, I honestly don't trust them enough for that type of investment.

    I recently bought the Nendoroid Tinkerbell, ITEM #549137 and Nendoroid Ariel ITEM #549133 and have still gotten no update on them... (No tracking, but I still paid for quick shipping, and it's been 2 weeks late now.) Currently still assuming it's the slow postal service, but I'm slowly getting nervous.
    Hace 5 meses
    3pt
    Coffee
    I've slowly started switching over to using FromJapan for more or less all my purchases from Japan.
    Sure, I'll have to pay up-front, but with the new import fees introduced where I live, it's better to get 1 monthly package rather than a bunch of smaller ones.
    NY have been my go-to place for many years now and it's worked well until recently.
    I might keep using them as a last resort if I have to.
    Hace 5 meses
    8pt
    I think a large customer base for NY is from Europe, since we don't get to pick and choose which shops we wanna buy at for a decent price. When I started collecting I bought everything off of HLJ, AmiAmi and HobbySearch, I had to pay 20€ extra for every figure that arrived thanks to customs. I later found BIJ and NY, I mainly used BiJ because their prices were good then NY added Transi-logistic shipping and I've only used them from thereon out. I am afraid that something might happen one day and I can't get support from them but I mainly buy GSC figures anyway and they have awesome direct support.
    If any othet shop added transi-logistic shipping I'd probably switch in an instant.
    Hace 5 meses
  • 91 comentarios