iLost item claimn/a

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0Hace 2 mesesOkenoOkeno
Having made insurance claims in the past as a seller and requested other sellers make claims as a buyer (other countries but the principles are the same) I can confirm this. The sender files the claim in originating country (USPS in this case). Eventually USPS contacts the destination postal company (Royal Mail in your case) and Royal Mail contacts you and you provide information to them and it circles back.

pafy6285 (Hace 2 meses) #20137469The sender (seller) should be the one to make a claim to the postal/courier service used to send the package. I think what Sekai did is file a claim on Royal Mail but it should be filed/reported to the service they used which is USPS. Then USPS will be one to coordinate with Royal Mail, etc. Assuming that the package is insured, then you get something especially if the item is lost.
10Hace 2 mesespafy6285pafy6285
The sender (seller) should be the one to make a claim to the postal/courier service used to send the package. I think what Sekai did is file a claim on Royal Mail but it should be filed/reported to the service they used which is USPS. Then USPS will be one to coordinate with Royal Mail, etc. Assuming that the package is insured, then you get something especially if the item is lost.