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Comentarios • When your grail arrives broken :(

  • ‹ AnteriorFirst123LastPosterior ›
    28 comentarios
  • 0pt
    Rajke Ca fanatic
    I would return that and claim a full refund. To be honest this is the first time that i see a figure with this kind of damage. This is (even if it is a hard to find grail) unacceptable.
    With this kind of damage i wouldn't even try to fix it. I hope you find another pair with no damage.
    Hace 7 meses
    1pt
    As a GK builder, I'd attempt to fix it and get a partial refund. It is salvageable but would take quite a few hours.
    Hace 7 meses
    0pt
    Omg, I just typed this up in a very upset state this morning and I didn't expect to see this many replies from everyone. Thank you so much for all the messages of advice and support, and thank you for even sharing your horror stories of figures damaged in shipping :( I did try to tell my non-figure collecting friends what happened today but I don't think they completely understand how heartbroken I was, and the comments here made me feel better about this horrible situation. I'll be going through the comments and replying individually as much as I can tomorrow. For now, I've decided to return them thanks to everyone's advice. It sucks, but hopefully I'll be able to get an unbroken copy. I'll be updating the original post sporadically once I go to the post office and get a refund from my SS.

    Thank you very much again!
    Hace 7 meses
    0pt
    Ouch~ those pictures are strong :(
    I hope you return them, definitely
    not worth keeping even if they were
    your grail! !

    Good Luck!
    Hace 7 meses
    0pt
    And I was just bitching about a broken foot joint about a week ago..that was nothing in comparison to this. I'm SO sorry this happened to you! Get a refund ASAP!!
    Hace 7 meses
    1pt
    The biggest problem here is that many of them are not clean breaks, so repairing this figure to not look like it's glued back together would be an extreme undertaking. I personally would return this, but I'd push reaaal hard for an actual refund. Your money may loose value with inflation if you leave it for any period of time as store credit.

    I had a similar problem, with FromJapan (because I've got no issue naming them when it was their screw up). Although it wasnt figures, it was books. Specifically a set of 1st edition One Piece with obi, so once fees and everything was done it came out to around $300 plus another $100 for shipping. They didn't include any packaging, and this was a HEAVY package. When they arrived all the spines had all rubbed their colors off and onto the box, effectively ruining their collection value.

    I was furious. And FromJapan refused to admit any sort of fault, stating that I should have chosen secure packaging. When I shot back at them that if I had chosen light packaging would they have been shipped in a plastic bag they ignored the question. Because it was such a large amount of money I contacted my credit card and got the whole purchase reversed. The books were given to a friend and I use a different proxy now.
    Hace 7 meses
    4pt
    Omg I'm so so sorry to see this. :( This is probably the worst that can happen to a collector and it makes me so sad. Please don't try and repair them though, it's not worth it. Just return them and save the money for when they show up again. I know it hurts and a part of might really wanna keep them but it won't make you happy. :(

    I recently got one of my grails and the seller had already stated that it had a little damage, a piece of the collar had broken but was glued back together and honestly, you barely saw the damage on photos and even now that I have the statue here, I don't really see it. I don't mind this damage but sadly I don't think you'll be able to repair the two like this ... ;__; the damage just looks way to severe.
    Hace 7 meses
    0pt
    I'm so sorry to see this, it's devastating! I would definitely return them and save the money for when they pop up again in good condition. Trying to repair them will be a hassle and personally, it would make me even more upset about the situation. I hope you can resolve it smoothly.

    I recently had a similar, albeit not as traumatic experience with YJA. I had been hunting for Motoko ITEM #388 hoping for a good deal and found one for 8K Yen listed as in great condition but with a damaged box. When I got her, the whole thing reeked of cigarette smoke, and one of her boots had been glued back on. At least it was just a matter of it having fallen off (it's a separate piece from the leg) so it was easy to remove, clean, and repair. However, the stink took a week of soaking to get rid of, and her upper torso area still smells a bit up close (though I'm hoping it'll dissipate over time). The box was definitely garbage due to the smell and yellowing that was not apparent in the auction images. I didn't bother to complain because I could fix her and I didn't expect the box would be worth keeping anyway, but I'm more cautious about my purchases now.
    Hace 7 meses
    0pt
    I would be pissed if anything arrived to me in that condition. Did you ask the SS to repack the cold casts for added protection?
    Hace 7 meses
    20pt
    http://replygif.net/i/278.gif

    Return it immediately, it's useless to even try to repair it.
    Hace 7 meses
  • ‹ AnteriorFirst123LastPosterior ›
    28 comentarios
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